SABRINE HAMDI

Administrative Operations & Technical Support Specialist

Sharjah, UAE

Profile summary

Highly qualified Industrial IT Engineer and Administrative Operations Specialist with extensive hands-on experience driving organizational efficiency, managing corporate administration, and navigating UAE government portals. Proven track record in preparing official dual-language (Arabic/English) executive documentation, managing student/client databases, and ensuring absolute regulatory compliance. Backed by a Master’s degree in Industrial Computing, blending advanced analytical, engineering, and problem-solving methodologies with executive-level office administration and government relations (PRO) expertise.

Career highlights

Administrative Operations Management: Directed daily administrative workflows at Alsondos center for Rehabilitation people, fostering cross-departmental collaboration and ensuring full compliance with institutional policies.

Government Relations Processing: Managed high-volume corporate transactions through official government portals at office privte, securing expedited processing for visas, Emirates IDs, labor permits, and business licenses with 100 percent data fidelity.

Regional Office Administration: Supervised public-facing initiatives, managed budgets, and executed administrative reporting while overseeing regional office operations at Tunisian Union of Social Solidarity.

Technical Certifications Completed: Completed the Export Technical Sales Training Program issued by the Ministry of Commerce in Tunis during 2018.

Key skills

TechnicalPython
ProfessionalOffice Management Student & Client Records Procurement & Supply Monitoring Filing Systems Agenda Coordination UAE Government Portals Visa Processing Emirates ID Transactions Labor Permits Licensing Compliance Odoo CRM AutoCAD Simulink ModelSim COMPROT SCADA ISIS Machcet C C++ VHDL Arduino MATLAB Scratch Assembler... Market Research Logistics & Customs Law Fluent Arabic (Native) French English Italian Assembler

Professional experience

Administrative OfficerJan 2025 - Present
Alsondos center for Rehabilitation peopleSharjah, UAE
  • Direct daily administrative workflows, fostering cross-departmental collaboration and ensuring full compliance with institutional policies.
  • Draft official executive correspondence, comprehensive reports, and meeting minutes in both Arabic and English with high accuracy.
  • Oversee secure, structured physical and electronic filing frameworks, preserving the strict confidentiality of sensitive records.
  • Liaise strategically with external stakeholders, including government entities, academic institutions, and public organizations.
  • Manage procurement processes, monitor operational office supplies, and coordinate center-wide community and educational events.
Data Entry & Government Relations OfficerJan 2024 - Jan 2025
office privteUAE

Managed high-volume corporate transactions through official government portals, securing expedited processing for visas, Emirates IDs, labor permits, and business licenses while maintaining strict adherence to UAE regulatory standards.

  • Maintained internal tracking systems and client databases with 100% data fidelity.
  • Advised clients transparently on requisite statutory documentation, application lifecycles, and final ministerial approvals.
  • Mitigated documentation discrepancies rapidly by directly interfacing with relevant administrative and municipal authorities.
High School Teacher (Information Technology)Jan 2017 - Jan 2024
Ministry of Education / Private High SchoolTunisia

Directed Information Technology instruction for secondary students within the educational sector, shaping foundational programming modules and assessing academic progress. Administered student performance indicators to compile reports for administrative review and curriculum planning.

  • Formulated and executed interactive curricula focusing on foundational programming principles, including Python and Scratch for secondary students.
  • Evaluated student academic and behavioral metrics, preparing detailed performance indicators for administrative review.
Administrator / Office ManagerJan 2019 - Jan 2022
Tunisian Union of Social SolidarityTunisia

Directed regional office operations and supervised public-facing initiatives within organizational frameworks. Managed financial allocations and executed administrative reporting structures during the 2019 to 2022 period.

  • Built administrative reporting workflows to process office operational data accurately.
  • Managed regional office budgets to maintain financial alignment with organizational goals.
Industrial Computer EngineerJan 2016 - Present
Engineering ServicesTunisia
  • Architected an Intelligent Fault Detection System for low and high voltage transformers using Arduino architectures and GSM modules.
  • Developed custom electronic layout designs to support hardware monitoring requirements in industrial electrical settings.

Education

Master’s DegreeJan 2016
Higher Institute of Computer Science, Medenine

Industrial Computing

Licence AppliquéeJan 2013
Higher Institute of Computer Science, Médenine

Industrial Computing and Embedded Systems

Certifications

Export Technical Sales Training ProgramTasdir+, Ministry of Commerce, Tunis2018-01-01T00:00:00.000Z
Certificate in Business English and CommunicationNational Agency for Employment, Mannouba2018-01-01T00:00:00.000Z
Business Edge Corporate TrainingInternational Finance Corporation (IFC)2015-01-01T00:00:00.000Z
• Export Technical Sales Training Program – Tasdir+, Ministry of Commerce, Tunis (2018)2018
• Certificate in Business English and Communication – National Agency for Employment, Mannouba (2018)2018

Languages

Arabic · Native

French · Professional

English · Professional

Italian · Intermediate